Wednesday, February 27, 2008

Siebel Universal Customer Master

Part of Siebel Customer Data Integration solutions, Oracle's Siebel Universal Customer Master is a comprehensive customer data hub that unifies customer data across multiple business units and functionally disparate systems. It's a software solution that takes the complexity out of maintaining clear, accurate customer data to provide a trusted, authoritative source of customer information across the enterprise. Using prebuilt integration components, the application takes the complexity out of the manual maintenance of clear, accurate customer data.


  • Enhance Customers' Experience—by providing more targeted, differentiated customer service
  • Improve Cross-Sell and Up-Sell Efforts—by providing a complete picture of the existing customer relationship
  • Streamline Business Processes—by eliminating manual rework caused by bad data
  • Improve Risk Management—by aggregating customer risk exposure across product lines and business units
  • Compliance—with stringent privacy and regulatory requirements

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